Support

PART SUPPORT

Having Trouble?
Having trouble placing an order? Send us an email for a detailed solution.

TRAILER SUPPORT

Delivery Quote?
Contact us for a quote to your door for any of our parts.

INFORMATION

ETA Delivery?
Want to know where your order is? Give us a call to receive tracking advice.

ACQUIRED COMPANIES PRODUCT SUPPORT

Technical Information Support
For all technical support or team will be more than happy to help. We in encourage questions to minimize errors.

DIY Trailer repair and upgrades
Need some repairs? Here at BTP we can supply parts so you can easily do it yourself. We can also direct to someone with advice.

Download our catalogue
Download our catalogue for a full list of parts and items which we stock in one of our warehouses.

ONLINE SUPPORT

Advanced Customer Service
We are constantly changing updating our stores and website to provide up to date information. If this causes a delay or problems we are truly sorry about this.

Frequently Asked Questions

When are brakes required on trailers? 
A: If your trailer is rated greater than 700KG, it is legally required to have a braking system – whether it is electric, mechanical or hydraulic. Tandem trailers rated at 2000KG or greater require brakes on both axles.

What is Dacromet Coating?
A: Dacromet is a high performance surface coating that can be applied to marine products. This coating can take the place of galvanization and is highly recommended for boat trailers.